We are now responsible for issuing permits, checking that vehicles have a valid parking session, permit or exemption and enforcing parking restrictions across the Council’s road network and car parks.

APCOA’s solution includes a combination of technology platforms to assist enforcement, moving traffic and permit management, and civil enforcement teams on the ground. Support for customers is provided via our National Customer Service Centre and CCTV control room.

APCOA is very experienced in providing cost-effective, tailored solutions to local government authorities. We are also rated highly by customers on Trustpilot, where 65% of almost 40,000 reviews are scored as 5*.

Kingston Council’s Portfolio Holder for Sustainable Transport and Waste and Recycling, Cllr Nicola Nardelli said: “We’re delighted to welcome APCOA as our new parking and enforcement contractor. The company demonstrated through a robust 10 month procurement process that it would provide the best overall solution for our residents.”

“APCOA’s Regional Managing Director (UK & Ireland), Kim Challis said: “We’re proud to have begun our partnership with Kingston Council and to share APCOA’s widespread experience, technology and digital solutions for the benefit of residents, businesses and visitors to the Royal Borough of Kingston upon Thames.”