In close partnership with Network Rail, APCOA’s end-to-end service oversaw the supply of the 22KW eBox Professional units from Compleo (one of Europe’s leading full-service providers of EV charging technology), installation by Amco Giffen and the seamless linking of customer payment options via APCOA Connect. 

To support the additional power requirement, a new electrical substation has been supplied and installed to upgrade the existing supply at Llandudno.  

All 600 EV points across the Network Rail estate are backed up and supported by APCOA’s 24-hour UK-based customer support team, including a 24-hour inbound customer contact line and remote support and monitoring system. Customers can benefit from a truly supportive solution for the EV points, both for payment handling and queries, as well as technical and customer service support.

Kim Challis, Regional Managing Director UK&I and Group ESG Director of APCOA comments: “We are delighted to work closely with Network Rail and Compleo in order to deliver convenient, reliable charging and parking services to even more customers and demonstrate our ongoing commitment to sustainability.”

Hamish Kiernan, Commercial Director, Property at Network Rail concluded: “EV provision is central to our sustainability strategy, and with consumers increasingly embracing electric vehicles it’s vital we can offer this service to passengers and local residents. We look forward to expanding the EV charging solution to 7 more key locations by the end of January 2024 to further enhance the customer experience.”